Board Level Executives collaborate to create one top-level process diagram of the core business flow.  From that point, Business Managers drill-down from those activities to process map their process flow.  These Business Users capture all activities, whether automateable (ERP activities), customer-facing (CRM activities) or neither.  

Once an activity is identified that should link to an ERP or CRM system, a control-ES Data Table can be attached to that activity.  control-ES Data Tables are customizable to capture any data requirements that you organization feel are important.  Once captured, reports can be created with real-time data to sort in any manner.  This process makes requirements data capturing and reporting accurate, up-to-date and complete. 

control-ES clients are implementing ERP and CRM systems under budget and in less time.  Premier consulting companies such as Accenture and IBM Global Systems are using control-ES to better their implementation projects for clients of all sizes.   

 

CASE STUDIES:

SAP (ERP) and SEIBEL (CRM) Case Study: Nuon

JD Edwards (ERP) Case Study: Spirax Sarco